Management Consulting

Our management team can put together a comprehensive plan for your people, process and technologies. We can help you be more agile, provide more flexibility, show value to your lines of business, provide efficiencies, quality, and cost management. We need reconcile where your technology priorities and your business customers objectives to show value back to the business.

Corporate Strategy

Where is your company headed? Are you evolving with the rest of your industry? Are you aligned with your customers? Are you positioned to make an acquisition, or are you positioning yourself to be acquired? With the speed of today’s marketplace, you need a long-term plan with the wheels in motion now. Navigation can help you get there with a sound methodically plan.

IT Strategy

Our management team can put together a comprehensive plan for your people, process and technologies. We can help you be more agile, provide more flexibility, show value to your lines of business, provide efficiencies, quality, and cost management. We need reconcile where your technology priorities and your business customers objectives to show value back to the business.

Customer and Client

Are you aligned with your customers or clients? Do you have the appropriate market research on your member or subscriber base? Are you an in-sourer and need to create relationship managers? Navigation has helped clients with millions of customers create campaigns that take customer relationship management to the next level.

Balanced Scorecard Strategy and Implementation

You need a change, but you don’t have a process or tool? You start with a vision and we end with an executive dashboard that your entire organization can look to as your operational plan. More and more companies are using this industry standard tool to measure themselves and drive change throughout the organization.

Outsourcing and Off-shoring Strategy

It’s a global market. Whether you need a follow the sun strategy, a diversification or skills need, Navigation continues to help companies that look to create a global workforce. We can help you with the operations and communication planning associated with near shore or off shore initiatives that allow your staff to focus on the innovative work back home.

Business Continuity Planning

This becomes a simple formula. Your company needs to assess risk with the potential impact of events. Based on the results of that risk and tolerance, it will translate into the amount of focus you devote to BCP. Although sometimes necessary, we believe it should not just be a matter of checking off a compliance box. We believe it should be a practice woven into the planning and daily operations of any organization.

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